Incero, a privately held IaaS and colocation provider, announced today that it has rolled out a "Free Remote Hands" service. Remote hands services are typically used by colocation clients to diagnose troubles with their hardware, rack servers, replace or upgrade drives and RAM, attach KVM devices, and much more.
Troubleshooting your colocated hardware is stressful enough without worrying about remote hands fees in the hundreds of dollars stacking up also. Our new free remote hands offer extends to all colocation clients with services in our Dallas or Seattle locations (NYC currently excluded), with requests expected to be completed within 1 business day. Incero data centers are staffed 24/7 and Incero will continue to offer 24/7/365 immediate response billable remote hands for customers demanding an immediate response to critical issues.
Incero, established in 2008, boasts clients from over 140 countries and operates three data center locations, one each in Dallas, New York City, and Seattle.
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